Preorder items are sold on a first come basis and are reserved especially for you. Your credit card is charged when you place your order, and we deliver your order as soon as it arrives to our store. Coupon codes cannot be applied to preorder items. Please understand that we have no control over delivery dates given to us by our manufacturers and all delivery dates are our best estimate. We are unable to guarantee delivery dates for preorder items due to unforeseen delays by manufacturers, but we will make every attempt to meet our quoted dates. If for some reason we cannot fill your order, we will issue a full refund. We will accept cancellations on preorder items at your request. All the items in your order will ship at the same time as the preorder. If you wish to receive additional items sooner, please place a separate order for non pre-order items.