Privacy Policy :: Saucy Sandals :: Mystique Sandals, Jack Rogers Sandals, Bernardo Sandals

PRIVACY POLICY

Our commitment to privacy

At SaucySandals.com, we value our customers and respect your privacy.
Our goal in collecting your personal information is to provide you with an efficient, pleasant and customized shopping experience.
We won't share your email address with unrelated third parties for their marketing purposes.
We want to communicate with you and provide exciting content and offers, but only if you want to hear from us.

Privacy policy overview
This policy describes the personal information we may collect about you, why we collect it, how we use it and if and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact us in any of these ways:

Call: (866) 515-1552

Email: CustomerCare@SaucySandals.com

Send us a note:
SaucySandals.com Customer Care
5538 Pamplona Court
Concord, CA 94521

Our privacy policy

SaucySandals.com respects your privacy.
What kind of information do we collect?
How does we use your information?
Does we share your information with third parties?
How do you access your information? How do you change or delete your information?
How do you exercise your choices about receiving promotional communications?
How does Saucy Sandals protect kids' privacy?
What are cookies? How does Saucy Sandals use cookies on its Web site?
How do you know your information is secure?
What about links to other Web sites and services?

Saucy Sandals respects your privacy
SaucySandals.com and its parent company Sandal Love, Inc. values your privacy and makes it a priority to protect this information. Our privacy policy explains how we collect, use and (under certain conditions) disclose your personal information. This policy also explains the steps we take in order to secure your personal information. By visiting our site, you accept the practices described in this policy. In the event this policy is amended, we will post the updated policy to the Web site Revisions will take effect at the time it is posted.

This privacy policy applies only to this Site. This privacy policy does not necessarily apply to our offline collection of your personal information. Please see below for details.

We are not responsible for the content or privacy practices on any non-SaucySandals.com web site to which this Site links or that links to this Site.

Why does Saucy Sandals need to collect my personal information?
Our primary purpose in collection personal information is to provide you with a safe, smooth and efficient experience . We collect information from you for several different reasons. For example, we can use your information to

Provide the services and customer support you request.
Help make the site more efficient for you by not having to enter information more than once.
Help you quickly find information, products and services.
Help us to add features and content to the site that improves your shopping experience.
Alert you to new products, specials, and services we offer.

What kind of information does Saucy Sandals collect?
We collect a variety of information from you directly, such as your name, email and postal addresses, phone and credit card numbers (when you make a purchase), save your info with us online, visit our Web site, or participate in a contest, promotion or survey. In addition, we may also ask you for your country of residence and/or your organization's country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we use the personal information to contact you.

How does Saucy Sandals use your information?
When you make a purchase from SaucySandals, we use your personal information to process your order, send you email to confirm your order or contact you via phone, postal mail or email if we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information online, we may use your email and postal address to send you information about our products, services, contests, and promotions, and to learn more about your shopping preferences. If you participate in a contest or promotion (online or over the phone), we may use your personal information to send you email or postal mail regarding our products, services, contests and promotions. You always have the choice not to receive marketing information.
In addition, we may use information about your product interests and purchases to help us improve our Web site design and your online shopping experiences. We may contact you, subject to the choices you have made, via email or postal mail to conduct market research and learn more about how we can improve our product offerings.

How do you know if your connection is secure?
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
If you see an unbroken key or a closed lock (depending on your browser), then the SSL (Secure Sockets Layer) is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Web site address will change from "http" to "https."

Does Saucy Sandals share your information with third parties?
We are in the business of selling great sandals, not merchandise. We will not share your information with third party sources for their marketing purposes. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:

As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.

Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information.

We may be required to disclose such information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons or to commit fraud.

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it's possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

We publicly disclose the name, city, and state of the weekly winner of the Free Shoe Giveaway.

How do you access your information? How do you change or delete your information?
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing our Customer Service Department at CustomerCare@SaucySandals.com or by calling our office at 925-429-4461. Please do not email your credit-card number or other sensitive information.

What are cookies? How does Saucy Sandals use cookies on its Web site?
Like many sites, this Site employs cookies and web beacons (also known as clear GIF technology or "action tags") to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage. Cookies are small pieces of information that are stored as text files by your Internet browser on your computer's hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of this Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THIS SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware."

Web beacons assist in delivering cookies and help us determine whether a web page on this Site has been viewed and, if so, how many times. For example, any electronic image on this Site, such as an ad banner, can function as a web beacon. We may use third-party advertising companies to help us tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

How does Saucy Sandals protect kids' privacy?
Saucy Sandals is concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. If we receive actual knowledge that someone providing information on SaucySandals.com is under the age of 13, we'll remove all personally identifiable information about that person from our files.

OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION
As you might expect from SaucySandals.com, the majority of information that we collect is obtained through our Site, and this Privacy Policy applies only to that online collection of personal information. We also collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information), we will enter it into our database through SSL encryption. (See the Data Security section above for more information). Another example involves faxes. If you fax something to us, we will act upon the fax and then either store it a locked repository or we will shred the fax if there is no need to retain the information. There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn't discuss or try to predict all of those methods or uses. As we mentioned, we primarily sell merchandise, not information, and we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.
If our information practices change in the future, we'll post an updated policy on our Web site. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.